Frequently Asked Questions

Are MoRa pieces made to order?

Yes. Each piece is produced after you order it by independent makers. This keeps the assortment original and avoids excess inventory.

Are the product images photographs?

Product images are digital previews that show the design, color direction, and intended placement. Because materials are printed and finished by hand, small variations in color, scale, or pattern placement can occur.

How do I build a coordinated room?

Start with any design name in the title—such as Selva, Toulon, or Marais—then search that name to find coordinating pieces. You can also browse The Design Library by motif or The Collected Home by category.

What is included with my purchase?

The exact size, material, and contents are listed on every product page. Pillow listings may be cover-only, and lampshade listings may exclude the lamp base, so please check the variant line before adding an item to your cart.

When will my order arrive?

Production and delivery timing varies by product, maker, shipping service, and destination. We will email order updates and tracking when available. See Shipping & Returns for details.

Can I return a made-to-order item?

Change-of-mind returns generally are not accepted after production begins. Damaged, incorrect, delayed, or not-as-described items may qualify for replacement or refund under the applicable satisfaction guarantee. Contact us within 7 days of delivery if there is a problem.